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Delivery Policy

Delivery disclaimer

Order Processing
Orders are processed within 2-3 business days after payment is received, subject to stock availability.
Business days are Monday to Friday, excluding South African public holidays.
If there will be a significant delay in delivery, we will notify you by email or phone.

Delivery Areas
We deliver to street addresses in South Africa, including farms, military bases, major stores, game reserves, lodges, airports and harbors.
We do not deliver to vacant land, plots or post office boxes. An alternative address will be requested if a PO box is provided.

Delivery Times
For metropolitan areas like Cape Town, Johannesburg, Durban etc., please allow 2-3 business days for delivery.
For outlying areas, please allow 4-5 business days.
Orders are not delivered on weekends or public holidays.
Delivery times may be delayed during periods of high order volumes.

Delivery Charges
Free shipping on South African orders of R1 200 or more.
For orders under R1 200, a flat R99 delivery fee applies.
Delivery charges are calculated and shown at checkout.

International Orders
International orders are non-returnable and non-refundable once dispatched from South Africa.
Import duties, taxes and shipping costs are the responsibility of the purchaser.
Purchaser must ensure all delivery details are correct, as we are not liable for charges to amend incorrect information after shipping.
Insurance can be purchased to cover damages during international transit.

We make reasonable efforts to ensure orders arrive in good condition, but cannot be held responsible for issues caused by circumstances outside our control.

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